Enquiry privacy notice
Updated 11 October 2026. This notice covers personal information collected through the Jottershop website enquiry form.
Who to contact
Jottershop, 5 Ashbourne Road, Derby, DE22 3FQ. For questions about your information, contact sales@jottershop.uk or call 07947 129351.
What the form collects
Your name, email address, enquiry type and message. Please provide only what is needed for the enquiry, and do not include payment details or sensitive personal information.
How the information is used
To answer questions, check availability, discuss quotes and arrange requested appointments or orders. Handling an order enquiry may involve taking steps at your request before entering a contract; responding to other enquiries supports our legitimate interest in communicating with customers.
Where information goes
The form sends your details to our business email address. Hosting and email providers process the information needed to run the website and deliver messages. The website form does not create a separate enquiry database.
How long information is needed
Retention depends on whether the enquiry remains active, results in an order, or is needed to resolve a question or dispute. Related order records may need to be kept for accounting or other obligations. Contact us to ask about retention of your particular enquiry.
Cookies and links
The enquiry form uses a session cookie to protect submissions and manage confirmation messages. This website package does not include advertising or analytics scripts. Links to Instagram and Google Maps take you to services with their own privacy notices. The hosting service may keep technical access and security logs.
Your choices and rights
You can contact us to request access to, correction of, or deletion of your information, or to raise an objection or ask for processing to be restricted where applicable. Other rights, including portability, depend on the circumstances. If you are unhappy with how information is handled, you can contact the Information Commissioner’s Office.
Your right to object
You can object to processing based on legitimate interests by emailing sales@jottershop.uk. Explain which use of your information concerns you so that we can consider your request.
Providing information
The form requires your name, email, enquiry type and message so that we can respond. You can instead call or email the shop. No automated decisions or profiling are performed by the enquiry form.